"What showed up was not outrage; it was hesitation. Buyers slowing down, asking questions that didn't used to come up and wondering why they were being asked to sign exclusives so early, often before they understood what they were paying for or what they were giving up. That response matters. It says more about the state of trust in real estate than any lawsuit or headline ever could."
"Buyer broker agreements changed that dynamic. Suddenly, everything was written down and the commitment was explicit. Once those assumptions were put on paper, a lot of buyers started to feel uneasy. Not because representation has no value, but because the structure behind it felt one-sided when viewed up close. Exclusivity is where the tension really shows. Buyers today do far more on their own than they did a decade ago. They search listings independently, research neighborhoods and track pricing."
Buyer broker agreements made representation commitments explicit and prompted buyers to slow down and ask new questions. Compensation was rarely explained in plain language and exclusivity was often poorly understood. Buyers now do much more independent research, search listings, and arrive informed, yet face the same compensation structure and early exclusivity. The explicit contracts made buyers uneasy because agreements can lock them in before they understand value or effort. That dynamic reveals a deeper trust problem in real estate and fuels frustration when fees feel disconnected from actual assistance.
Read at www.housingwire.com
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