CoStar disputes Zillow announcement, says clients can share Matterport tours on Zillow
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CoStar disputes Zillow announcement, says clients can share Matterport tours on Zillow
"Matterport sought to clarify things in a letter sent to its clients from the Matterport leadership team on Monday evening. In the letter Matterport wrote that the team was writing to clients to correct the intentional misrepresentations that [they] may have heard Zillow spreading regarding Matterport Spaces. According to Matterport, clients can still share the Matterport Spaces they created anywhere, including Zillow."
"Despite Zillow's assertions and the Sept. 29, 2025, last updated tag on CoStar's terms of service webpage, Matterport told clients that neither Matterport's nor CoStar Group's media licensing terms have changed. Matterport tells clients in the letter that if Zillow has decided to remove Matterport Spaces from its website, it is a decision Zillow made unilaterally to the detriment of their customers."
"The letter also addressed the Matterport API agreement that Zillow claims CoStar decided not to renew. Matterport calls Zillow's reference to this agreement a complete red herring, noting that it is unrelated to Matterport's customers' ability to share Spaces. The letter goes on to claim that the point of these claims by Zillow was to divert attention away from the slew of lawsuits it is currently facing, including one from CoStar, as well as others from Compass and the Federal Trade Commission."
Clients can still share Matterport Spaces anywhere, including Zillow. Neither Matterport's nor CoStar Group's media licensing terms have changed. Media created by CoStar Group for use on its platforms is proprietary, while Matterport customers retain the right to share their Spaces. The Matterport API agreement referenced by Zillow is unrelated to customers' ability to share Spaces and is characterized as a red herring. Zillow's removal of Spaces is described as a unilateral decision that harms customers, diverts attention from ongoing lawsuits involving Zillow, and negatively affects agents and consumers. Matterport expresses regret for any inconvenience and intends to continue working with clients.
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