"Some teams have strong reporting capabilities with centralized dashboards and system integrations. Others still rely on spreadsheets, paper work orders, email threads or technician notes that never make it into a consistent system of record. The data exists, but it is not always structured or reliable enough to support long-term planning, reporting or AI initiatives. IFMA's recent research highlights this growing gap and reinforces the need for analytics skills inside FM teams, while more organizations are hiring for FM data analyst roles."
"Deloitte's 2026 Commercial Real Estate Outlook shows that the market is stabilizing, but not evenly across sectors. Industrial and digital-economy properties continue to perform well, while traditional office buildings remain challenged due to hybrid work and shifting demand. This uneven performance is prompting many organizations to take a closer look at their real estate footprints. Facility managers are becoming key contributors because they hold the operational and cost data needed to evaluate each location's true value."
Facilities teams collect large volumes of operational data, but data often remains unstructured, siloed, or recorded in spreadsheets and paper work orders, limiting reliability for planning, reporting and AI. Organizations are increasingly hiring FM data analysts and building analytics capabilities to close this gap. AI experiments deliver value primarily when data is clean and systems are modern; otherwise projects stall at pilot stage. Commercial real estate performance is uneven: industrial and digital-economy assets outperform while traditional offices struggle under hybrid work and shifting demand. Facility managers’ operational and cost data enable informed capital planning, lifecycle decisions and footprint evaluations.
Read at Facilities Dive
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