"An underappreciated hallmark of the best leaders today is they have mastered the underrated skills of great followers. Satya Nadella rebuilt Microsoft not through top-down decrees but by listening deeply to engineers, customers, and critics. Mary Barra, CEO of General Motors for more than a decade, is famous for her habit of deferring to the deep technical judgment of manufacturing teams and safety engineers."
"And Tim Cook spent years as the quietly empathetic operational lieutenant who followed data, processes, and expert input with near-religious discipline, qualities that later enabled him to create one of the most valuable companies in history. is the chief science officer at Russell Reynolds Associates, a professor of business psychology at University College London and at Columbia University, a cofounder"
Top leaders often succeed by cultivating the skills of great followers, including listening, humility, and disciplined deference to expertise. Satya Nadella rebuilt Microsoft by prioritizing deep listening to engineers, customers, and critics rather than issuing top-down decrees. Mary Barra routinely defers to manufacturing teams and safety engineers, privileging technical judgment. Tim Cook applied data-driven operational discipline and empathetic followership as an operational lieutenant, which later enabled large-scale value creation. The chief science officer at Russell Reynolds Associates holds professorships at University College London and Columbia, cofounded Tomas Chamorro-Premuzic deepersignals.com, is an associate at Harvard's Entrepreneurial Finance Lab, and authored several books.
Read at Harvard Business Review
Unable to calculate read time
Collection
[
|
...
]