As of today, new consumer protection laws are banning sneaky fees that can cost consumers up to £2.2 billion a year. Companies in travel, ticketing, and food delivery must now show all mandatory fees in the final price displayed. Research revealed that such fees could exceed 25% of the total cost, leading to consumer frustrations with web purchasing. This initiative comes alongside regulations against fake online reviews, aiming to enhance transparency and fairness in consumer transactions.
Businesses including travel websites and food delivery apps will be required to include mandatory fees in the headline price under new consumer protection laws.
A report found that in the entertainment sector, 45% of providers included at least one mandatory fee, impacting consumer transparency.
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