"We have listened to the deep concerns our colleagues and customers have and they're right to expect us to act. The retail sector is at a crossroads, facing rising abuse, antisocial behavior and violence. We must put safety first."
"Sainsbury's decision to trial Orwellian facial recognition technology in its shops is deeply disproportionate and chilling. Facial recognition surveillance turns shoppers into suspects, with devastating consequences for people's lives when it inevitably makes mistakes."
"Sainsbury's and Facewatch are adding customers to secret watchlists with no due process, meaning people are being falsely accused, grossly mistreated and blacklisted from shops, despite being entirely innocent. We are reg"
Sainsbury's will run an eight-week live facial recognition trial in two stores, in Sydenham and the Oldfield Sainsbury's Local in Bath, to curb shoplifting. Facewatch is supplying the LFR technology. A July customer survey showed 63 percent support for LFR to identify repeat offenders. Retail crime figures show rising theft and increasing violence and abuse toward shopworkers, with the British Retail Consortium reporting 20 million incidents costing £2.2 billion and daily estimates of more than 2,000 instances of violence or abuse. Privacy campaigners including Big Brother Watch warn of false accusations and secret watchlists.
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