In the aftermath of the 2015 OPM data breach, a settlement allocated $63 million for impacted individuals, but only $4.8 million was claimed, indicating widespread apathy or confusion.
Despite being affected by a breach impacting over 22 million individuals, only around 5,000 people received compensation from the settlement fund, illustrating a lack of engagement with the reparative measures.
The GOA criticized OPM for excessive spending on identity theft protection services, pointing out that the coverage may not only be unnecessary but also could be negatively affecting the market.
The settlement's outcome, where a mere 20% of claims were fulfilled despite over 27,000 submissions, raises questions about the effectiveness of such compensatory measures and communication with affected individuals.
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