Sia Kasparis, an 86-year-old woman with advanced dementia, was exonerated from repaying a £13,000 benefit debt after systemic DWP failures led to her situation.
The DWP knew Sia's son was caring for her yet still demanded repayment for overpayments due to their failure to properly manage the complex benefits system.
Despite Sia's serious health issues and language barrier, the DWP insisted she notify them of changes in her care situation, highlighting administrative incompetence.
This case, highlighted by the Guardian, reflects a broader issue where tens of thousands of unpaid carers face debts from DWP's poor administrative practices.
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