The VA and Oracle Cerner's EHR modernization faces significant obstacles due to performance problems and inadequate controls, raising serious concerns among medical personnel about patient safety.
The OIG audit revealed that the inadequacy of implemented protocols by both VA and Oracle Cerner has led to numerous major performance incidents, with 826 logged since the software went live.
Despite Oracle Cerner's acquisition, the deployment challenges persist, including software outages and performance issues, ultimately questioning the viability of the 10-year agreement signed by the VA.
The ongoing issues with the EHR system have forced the VA to pause further deployments, focusing instead on improvements in just five medical facilities.
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