Clemency Jacques, who cares for her disabled son, described her experience with DWP investigators as "like blackmail," feeling coerced into accepting a penalty for an accidental breach.
Jacques expressed her frustration, stating, "Agreeing to the administrative penalty feels more like blackmail than an actual choice," emphasizing the pressure to avoid prosecution.
Liberal Democrat leader Ed Davey criticized the government's approach, saying it is a "disgrace" that forces innocent mistakes into a choice between fines and a criminal record.
The DWP claims it is reviewing Jacques's case rapidly; however, there's growing scrutiny of its treatment of unpaid carers amidst widespread overpayment issues.
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