In 2019, the surveillance-as-service industry surged, with NSO Group reaching notoriety due to its Pegasus spyware. It compromised devices and accessed personal data, raising litigation risks from tech giants like Apple and WhatsApp. Although Apple withdrew its case to protect security information, WhatsApp won $168 million in compensation against NSO. The company remains embroiled in controversy for targeting human rights defenders and activists, despite claiming its technology aids in crime prevention. This conflict highlights ethical concerns surrounding surveillance technologies and their use by governments with poor human rights records.
"Pegasus was an insidious attack that, once installed, granted total access to compromised devices, turning people's phone records, emails, messages into open books."
"NSO Group's technology is claimed to play a critical role in preventing serious crime and terrorism, but it has been used against human rights activists and journalists."
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