The New South Wales child protection helpline, receiving hundreds of thousands of calls a year, is often overwhelmed, resulting in dangerous delays and services failing at-risk children.
Caseworkers face a brutal choice among many endangered children, extending delays could lead to severe neglect or harm, leaving 84,000 cases closed without follow-up.
The NSW auditor general revealed that the Department of Communities and Justice officially failed to respond to 84,000 children at risk, raising alarms on systemic neglect.
You would be horrified if you saw what was closed, emphasizes a caseworker, pointing towards the grim reality of children left without protection due to competing priorities.
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