Mr. Cooper, also known as Nationstar, is set to settle a lawsuit with ACI Payments over claims of unauthorized mortgage payments that harmed its customers.
The allegations include that ACI Payments misused nonpublic customer information to process unauthorized payment debits, leading to financial penalties for Mr. Cooper's clients.
The lawsuit follows a prior settlement in which ACI paid a $25 million civil penalty for processing $2.3 billion in unauthorized payments from homeowners.
Mr. Cooper's allegations against ACI highlight a significant breach of contract and rights, raising questions about the integrity of financial practices in mortgage servicing.
#mortgage-servicing #lawsuit-settlement #payment-processing-issues #aci-payments #consumer-financial-protection-bureau
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