"The US lawsuit claims that Meta has promoted false advertising and disregarded privacy laws. It alleges that Meta's AI smart glasses use phrases such as 'designed for privacy, controlled by you' in their advertising, which may reassure users to believe that their private moments and data are safe from public view."
"Swedish newspapers Svenska Dagbladet and Göteborgs-Posten reported that employees at a Kenya-based subcontractor had been reviewing private footage recorded through customers' smart glasses. This included sensitive content such as nudity, using the toilet, sex, bank card information, private messages and chats."
"Meta's UK AI terms of service has a mention of human review. A version of that policy also applies to the US and states: 'In some cases, Meta will review your interactions with AIs, including the content of your conversations with or messages to AIs, and this review may be automated or manual (human).'"
Meta is being sued in the United States for privacy violations and misleading advertising related to its AI smart glasses. Swedish newspapers revealed that employees at a Kenya-based subcontractor reviewed private footage captured through the glasses, including sensitive material such as nudity, intimate moments, and personal financial information. The lawsuit, filed by California and New Jersey residents, claims Meta's advertising promises privacy protection while failing to disclose that human reviewers access customer content. The UK's Information Commissioner's Office launched an investigation into the matter. Meta's terms of service do mention human review of AI interactions, but the lawsuit argues this disclosure is insufficient given the marketing claims emphasizing user privacy control.
Read at euronews
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