Medical Express Ambulance Inc. (MedEx) suffered a data breach on March 18, 2024, leading to potential unauthorized access to patient and employee personal information. Immediate measures were taken to disconnect from the network and engage cybersecurity experts for a forensic investigation. The analysis of compromised data indicated sensitive personal and health information might have been accessed. In 2025, MedEx initiated a notification process, partnering with a vendor to assist those affected by the breach, including the provision of identity theft protection services.
MedEx experienced a significant data breach that may have allowed unauthorized access to patient health information and employee personal details, prompting immediate cybersecurity responses.
Following the March 18 disruption, MedEx quickly disconnected from their network and engaged cybersecurity experts to conduct a detailed forensic investigation of the incident.
The investigation revealed potential access to sensitive personal information, including names, Social Security numbers, and medical records, leading MedEx to implement a comprehensive notification process.
In March 2025, MedEx finalized their list for notifications and partnered with a vendor to handle communication and provide identity theft protection for affected individuals.
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