"The incident occurred on March 12 and was the result of a faulty software update that exposed transaction details from users' current accounts to other users."
"Lloyds said the glitched update was rolled out on March 12 at 03:28 and the issue was resolved at 08:08. The problem has not occurred since."
"In some cases, the transaction information visible may have related to individuals who are not Lloyds Banking Group customers, for example in an instance where a payment was made from a Lloyds Banking Group customer account to an account holder at another bank."
"Customers were not able to perform unauthorized actions or move money on anyone else's account."
On March 12, Lloyds Banking Group faced a data security incident impacting nearly 450,000 mobile banking users due to a faulty software update. This update exposed transaction details from users' current accounts to others, but only if users accessed their transaction lists simultaneously. The issue was resolved within five hours, and no unauthorized actions could be performed on accounts. Exposed data included transaction amounts, dates, payment identifiers, and in some cases, information related to non-customers.
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