The Ministry of Science and ICT has mandated Naver to overhaul its disaster recovery processes after an inspection revealed significant shortcomings in the company's management plan. Following prior incidents, the government aims to enhance disaster protocols for digital platforms with large user bases.
Naver's existing Task Tracking System was deemed vulnerable due to its reliance on manual inputs. The Ministry's recommendation for an automated system seeks to mitigate human error and improve responsiveness during service failures, highlighting the importance of robust disaster management in the digital age.
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