The GSA study highlights a significant variability in performance of remote identity verification technologies, emphasizing the need for equitable and effective solutions across demographics.
While some tested commercial identity verification solutions performed equitably across all demographics, others exhibited high false rejection rates, raising concerns about accessibility and effectiveness.
The report, set for release in 2025, aims to provide a comprehensive analysis of identity proofing technologies to ensure inclusion and reliability in serving over 100 million users.
This preliminary study reveals that remote identity proofing technologies, such as selfie comparisons with government IDs, can experience significant disparity in effectiveness based on demographic factors.
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