Customer complaints have surged following a significant hacking incident at SK Telecom. In response, the government mandated that SK Telecom inform all users whose personal data could be compromised and take urgent measures to protect vulnerable individuals. The Personal Information Protection Commission (PIPC) held an emergency session to assess SK Telecom's actions, revealing that although the company had alerted authorities about a USIM data leak, it failed to directly notify the affected users about the potential breach of their personal information.
The Personal Information Protection Commission (PIPC) convened an emergency meeting at 8 a.m. Friday to review the breach and SK Telecom's response. The commission found that while the company had reported signs of a USIM data leak to the authorities, it had not individually notified affected users of the breach.
As customer complaints mount following a major hacking incident at SK Telecom, the government on Friday ordered the telecom giant to notify all users whose personal data may have been exposed and to provide immediate protection for vulnerable groups.
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