The South Shore Regional Emergency Communications Center in Hingham suffered a cyber attack on Saturday, impacting its dispatch software significantly. Staff members noticed issues around 9:30 a.m. and alerted software vendors, who determined the dispatch was compromised by an intentional act. Despite software failure, the center maintained 911 emergency services without delays, employing traditional manual methods for dispatch. Investigators revealed that the malware involved was a new, prevalent variant traced back to a group with Russian connections. The investigation is ongoing with collaboration from local police and FBI.
The South Shore Regional Emergency Communications Center experienced a cyber attack that rendered its dispatch software unusable, indicating that the attack was an intentional act.
Despite the software issues, 911 emergency services were not disrupted, and emergency response times were not delayed, relying instead on traditional, manual methods.
Investigators identified that the malware responsible for the cyber attack was a relatively new type, commonly associated with a group linked to Russia.
The ongoing investigation involves Norwell Police Department, Massachusetts State Police, and the FBI to assess the extent of the cyber attack and any potential information breach.
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