Governments continue to hoard data instead of sharing it, leading to unnecessary burdens for citizens. Without simplifying access and reducing paperwork, vulnerable populations remain unsupported.
The reliance on outdated paper forms in a digital age proves counterproductive. Many eligible families miss out on benefits, causing severe financial and emotional consequences.
The focus on merely digitising processes overlooks the need for meaningful access to information for citizens. Public services should enhance transparency rather than complicate it further.
Administrative burdens stemming from poor digitization not only waste time but can also lead to deeper societal issues, exacerbating poverty and limiting access to essential services.
#digital-services #public-administration #government-transparency #social-welfare #data-accessibility
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