"We recently noticed suspicious activity affecting a number of your guests' reservations. This may have led to unauthorized third parties being able to access the booking information for these bookings. We are emailing guests informing them that, in order to secure their booking, the PIN number for their booking confirmation has been changed."
"It's not a credit card-skimming free-for-all, but it is exactly the kind of data that makes a convincing phishing email far too easy. The platform's built-in messaging system has been abused for this before, often after hotel accounts were compromised, turning legitimate conversations into a delivery channel for payment scams."
Booking.com has alerted customers that their reservation details may have been compromised by unauthorized third parties. The exposed data includes names, contact information, reservation dates, and messages exchanged with hotels. Although financial data remains secure, the company has not disclosed the number of affected users. Customers are advised to be vigilant against phishing attempts. Booking.com has reset booking PINs as a precaution and is investigating the source of the data breach, which is reminiscent of previous incidents involving data exposure.
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