A New Bill Could Make DC's Dysfunctional 911 System More Transparent - Washingtonian
Briefly

The proposed Transparency in Emergency Response Act of 2024 would ensure that DC's Office of Unified Communications publicly releases reports on emergency response incidents, aiming to increase accountability.
In light of ongoing criticism against the 911 system for errors and delays, the bill seeks to address transparency regarding failures, especially when they lead to preventable tragedies.
A tragic incident where a computer outage delayed emergency response for a five-month-old underscores the urgent need for reforms within DC's emergency communication systems.
The investigative findings reveal a concerning reliance on informal operations by the DC Fire and EMS to correct OUC errors, pointing to systemic issues needing urgent attention.
Read at Washingtonian - The website that Washington lives by.
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