"The Competition and Markets Authority found that consumers have overpaid roughly £1 billion in veterinary fees over five years, highlighting a significant issue in the market."
"The number of dogs in the UK has increased to about 13 million, up from 10 million a decade ago, with a notable rise during the pandemic."
"Most large veterinary groups charge more for their services, and when they acquire small practices, prices typically rise, challenging the notion of efficiency savings."
"Pet owners have expressed a strong preference for independent vets, often due to established personal connections and the perception of better pricing."
The CMA's investigation into veterinary chains revealed that consumers overpaid approximately £1 billion in fees over five years. The market has shifted dramatically, with 60% of vet practices now owned by large groups, compared to just 10% in 2013. Pet ownership has surged, with around 13 million dogs and 11 million cats in the UK. Pet owners prefer independent vets, as large veterinary groups often charge higher prices. Reports indicate pressure on staff to upsell services, contradicting claims of efficiency savings from consolidation.
Read at www.theguardian.com
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