The COVID-19 pandemic led to a surge in pet ownership, with 3.2 million adoptions during lockdowns. Five years later, research shows the pet services industry thrives, particularly with small businesses fueling up to 40% growth in services such as dog walking and grooming. Pet sitters witnessed a remarkable 49% increase from 2020 to 2024. As pet owners adapt to returning to offices, the demand for these services grows. The North East leads in service opportunities, while the Midlands saw the highest increase in pet minders. Small business resilience and innovation are key to this growth.
"Despite challenging trading conditions for small businesses across the UK, the growth in the pet sector is pawsitively encouraging! As many pet owners adjust to new hybrid work schedules, these services have become essential."
"My favourite thing about running my business is the independence I have in making my own decisions. I am the accountant, the salesperson, the receptionist, and the boss all in one, but the pandemic was tough for my business."
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