Many professionals find it challenging to say no at work, resulting in increased responsibilities often referred to as "job creep." Etiquette experts Daniel Post Senning and Lizzie Post offer insights into the importance of saying no as a skill that contributes to professional success. Their book, "Emily Post's Business Etiquette," provides guidance on how to decline requests tactfully. Useful strategies are especially pertinent when faced with immediate deadlines but can become complex when job expectations expand significantly beyond original roles.
Etiquette expert Lizzie Post emphasized that many people struggle to say no at work, leading to job creep and overwhelming responsibilities.
Daniel Post Senning stated that the ability to say no is crucial for professional success, noting that top achievers often face a thousand nos before one yes.
The book "Emily Post's Business Etiquette" provides strategies for politely declining work requests and establishing boundaries in the workplace.
Lizzie Post mentioned that it's easier to decline shorter-term requests, but much harder when asked to take on responsibilities beyond initial job descriptions.
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