Marks & Spencer (M&S) has paused online orders as a result of a cyber attack that disrupted operations. The company initially reported issues over the weekend and confirmed a cyber incident shortly thereafter. While customer-facing systems have normalized, some backend systems continue to be offline, prompting the decision to halt online and app orders entirely. M&S has assured customers that their physical stores remain operational and expressed gratitude for the public's support while they collaborate with cybersecurity experts and the National Cyber Security Centre to address the situation.
M&S has paused online orders due to a cyber attack, acknowledging the inconvenience and stating that they are working with cyber experts to resolve the issue.
Despite the online issues, M&S stores remain open as the retailer seeks to restore its website and app functionalities.
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