In 1997, Greg Hart joined Amazon, rising rapidly to become Jeff Bezos' right-hand man. He emphasizes a key lesson: minimizing decisions for the CEO boosts organizational speed. Hart stresses the importance of curiosity and trusting personal instincts, even against data. His experience leading the development of Alexa informs his current role as CEO of Coursera, where he aspires to achieve breakthrough success in the educational technology sector, striving for a leadership role akin to what he experienced at Amazon.
"The fewer decisions that have to go to the CEO, the faster the organization will move," Hart tells Fortune.
"One of the things that Jeff would regularly say is when the data and the anecdotes don't align, trust the anecdotes," Hart tells Fortune.
Hart emphasizes the importance of being curious and trusting your gut, especially when data and anecdotes may conflict.
Hart aims to replicate the level of success he experienced at Amazon with the transformation of Coursera into an educational technology leader.
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