"In Learning and Development (L&D), not all content serves the same purpose. Sometimes, training is about sharing critical information. Other times, it's about helping employees apply what they know on the job. To design effective learning experiences, instructional content is typically categorized into distinct types of information. This classification helps learning designers choose the right strategies, formats, and tools-especially when applying information mapping principles. The six commonly used information types are:"
"A fact is a piece of information that is proven and universally true. Because facts are definitive, they are usually the easiest type of content to teach. How to teach facts effectively Example To help learners remember the sequence of alkanes-methane, ethane, propane, butane, pentane, and hexane-you might use a mnemonic like: "My energetic puppies bring playful happiness." Teaching facts for on-the-job application In real workplaces, memorization isn't always practical-or necessary. Instead of forcing recall, design job aids and performance support tools."
Instructional content should be categorized into distinct information types to guide strategy, format, and tool selection. Facts are definitive pieces of information that are typically easiest to teach and can be reinforced with mnemonics. On-the-job application of facts favors job aids and performance support rather than memorization. Concepts represent categories of items that share common characteristics and can be concrete or abstract. Poorly defined concepts lead learners to form incorrect mental models that are difficult to unlearn. Clear conceptual instruction prevents misunderstandings and supports accurate mental model formation.
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