EI, also known as emotional quotient (EQ), involves recognizing, understanding, and managing emotions in oneself and others. It's particularly important for leaders involved in relationships, effective communication, and influence.
By equipping leaders with tools to enhance their emotional intelligence, organizations can cultivate a supportive and productive workplace culture where conflicts are handled with empathy, boosting innovation and productivity.
Emotionally intelligent leaders deeply understand their strengths, weaknesses, and emotions, guiding them through challenges and ethical dilemmas. They embrace empathy, clear communication, and effective conflict resolution.
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