"To avoid a chaotic, ad hoc and, above all, risky AI implementation, all of your people need to be onboarded to your AI strategy and vetted collection of AI tools. It's also great for your people: Research shows that folks who understand AI are more likely to engage with AI tools and less likely to view AI with fear or mistrust. And given the 82% of leaders planning to expand the capacity of their workforce with digital labor, there's no time like the present."
"Sharing your AI strategy, guardrails, and policies-along with the WIIFMs of increased efficiency and productivity -with your people helps them understand AI and approach it as a long-term partner. Naturally, L&D leaders and teams are motivated by those same WIIFMS: Lack of time is our top obstacle in creating new content; meanwhile, the demand for custom learning is only ramping up."
All employees must be onboarded to a vetted AI strategy and approved AI tools to prevent chaotic, ad hoc, and risky implementations. Understanding of AI increases engagement with tools and reduces fear or mistrust. Many leaders (82%) plan to expand workforce capacity with digital labor, creating urgency to act. Sharing AI strategy, guardrails, policies, and clear WIIFMs (increased efficiency and productivity) helps people see AI as a long-term partner. Learning and development functions can partner with AI to speed content production, curate internal knowledge, recommend personalized learning paths, scale high-value experiences broadly, and measure progress, business impact, and ROI.
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