"It's very common for platforms to issue consequences for violations of the community standards, but there's actually not a ton of causal evidence in the research about how effective different kinds of consequences are."
"The study found that longer suspensions significantly reduced reoffense rates, the number of consequences, and user reports."
Research conducted by Northeastern University and Roblox, involving over 770,000 users, suggests that longer suspensions for policy violations lead to lower reoffense rates and fewer user reports. Two experiments examined the impact of different suspension lengths, revealing that increased duration prompts users to reconsider their actions. The findings challenge the prevalent conventions of issuing brief consequences and indicate a strong need for platforms to implement more effective penalties in managing user behavior.
Read at Fast Company
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