""We have about 400,000 hours that are currently identified of ways that we can - not replace people - but remove that non-high-value added time and replace it by putting people on more high-value opportunities within the agency.""
""In 2025, the agency took on a centralized role in federal acquisition and led a massive overhaul of the process; became a key cog in the Trump administration's AI Action Plan through the launch of USAI.gov; and negotiated more than two dozen deals with tech companies, saving partner agencies more than $1 billion on software through its OneGov program.""
""GSA, like most agencies across government, lost headcount over the past year, but he asserted the leaner setup hasn't slowed operations.""
""GSA Labs, the new program seeks a few dozen high-performing early-to-mid-career employees within the agency who will be placed into small, cross-functional teams with executive sponsorship to tackle those problems.""
The General Services Administration is implementing the Eliminate, Optimize and Automate playbook to save one million hours of workload. This initiative utilizes artificial intelligence and intelligent automation to manage repetitive tasks, allowing employees to focus on high-value opportunities. As of early 2026, GSA has identified 400,000 hours for optimization. Despite workforce reductions, operations remain unaffected. GSA Labs will engage high-performing employees in cross-functional teams to address complex challenges and drive innovation within the agency.
Read at Nextgov.com
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