Toronto city staff are proposing significant changes to the vacant home tax process to simplify it for homeowners, following a year of high complaints and confusion.
Mayor Olivia Chow expressed hope that the revamped program would prevent the 'terrible' experience of last year, highlighting the emotional toll it took on residents.
With over 169,000 complaints filed regarding the tax's rollout, city officials aim to increase awareness and improve the declaration methods for homeowners.
The city is planning a communications blitz and a dedicated support team to assist homeowners, alongside extending deadlines for tax declaration to alleviate frustrations.
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