"Starbucks will pay about $35 million to more than 15,000 New York City workers to settle claims it denied them stable schedules and arbitrarily cut their hours, city officials announced Monday. The company will also pay $3.4 million in civil penalties under the agreement with the city's Department of Consumer and Worker Protection. It also agrees to comply with the city's Fair Workweek law going forward."
"The city began investigating in 2022 after receiving dozens of worker complaints against several Starbucks locations, and eventually expanded its investigation to the hundreds of stores in the city. The probe found most Starbucks employees never got regular schedules and the company routinely reduced employees' hours by more than 15%, making it difficult for staffers to know their regular weekly earnings and plan other commitments, such as child care, education or other jobs."
"Most of the affected employees who held hourly positions will receive $50 for each week worked from July 2021 through July 2024, the department said. Workers who experienced a violation after that may be eligible for compensation by filing a complaint with the department. The $38.9 million settlement also guarantees employees laid off during recent store closings in the city will get the chance for reinstatement at other company locations."
Starbucks will pay $38.9 million total, including about $35 million to more than 15,000 New York City workers and $3.4 million in civil penalties, and will comply with the city's Fair Workweek law. Most affected hourly employees will receive $50 for each week worked from July 2021 through July 2024. Workers with violations after that may file complaints for compensation. The settlement guarantees laid-off employees a chance for reinstatement at other company locations. A 2022 city investigation found most employees lacked regular schedules, faced routine hour reductions exceeding 15%, and were often denied extra shifts.
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