The recent audit revealed systemic irregularities in NYC's rental aid program, CityFHEPS, hindering families' efforts to transition from shelters to permanent housing.
Households experienced an average wait of 10 months to qualify for the CityFHEPS program, as bureaucratic delays exacerbated the homelessness crisis.
While the city acknowledges the challenges, officials argue that reported issues are anomalies, highlighting a substantial increase in placed households under CityFHEPS.
Comptroller Thomas P. DiNapoli emphasized the need for improved management of CityFHEPS, given New York's ongoing housing affordability crisis.
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