Ambulance response times for life-threatening emergencies in New York City increased significantly, rising over 34 seconds from the previous fiscal year, now averaging eight minutes and 48 seconds. This delay is partly due to staffing challenges within the FDNY's Emergency Medical Services (EMS), which struggles to recruit and retain qualified personnel. The department's goal remains to achieve a response time of under seven minutes, a target increasingly out of reach as the number of available EMTs and paramedics dwindles. Comparatively, fire companies maintained steadier response times, highlighting the disparities within the emergency services.
The average ambulance response time to life-threatening emergencies increased over 34 seconds from 2024 to 2025, raising concerns over FDNY staffing and recruiting issues.
FDNY aims to achieve sub-seven minute response times for emergencies, but current metrics indicate worsening performance due to lack of resources in their EMS unit.
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