In 2024, New Yorkers' top complaint through the 311 service was noise, accounting for over 738,000 grievances, averaging 2,000 daily objections.
The data from NYC Open Data reveals that residential noise topped the list of complaints, with 356,000 requests coming from all five boroughs.
The 311 service has evolved since its launch in 2003, giving residents multiple ways to lodge complaints, including online and via text.
Alongside noise, other notable complaints included public urination and issues with illegal animals, highlighting a range of urban frustrations.
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