The investigation revealed that the ferry was docking at a speed of five knots rather than three knots, a significant increase in momentum.
The crew could not engage the front propeller when approaching the terminal, resulting in insufficient reverse thrust to stop the ferry.
The TSB found no evidence of engine malfunction but stated it could not definitively rule out a malfunction.
The City of Toronto lacked written procedures for safe docking, which led to them introducing formal documentation after the incident.
#toronto-island-ferry #transportation-safety-board #safety-deficiencies #docking-procedures #accident-investigation
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