"Zara in Soho just had an active shooter and literally everybody ran. The scariest thing I have ever seen," posted Jasmine C. Green to X.
"Tell me why there are 20+ cops across the street and everyone is running out of Zara scared," posted a woman whose handle is @itslaurlmao.
"It's a little unclear at this time" what exactly happened, the spokesman said.
One onlooker said the store security guard got bashed in the head with a bottle and two suspects sped off in a silver car.
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