Yusef Imani, a neurosurgeon, moved into the Eagle + West apartment complex in September 2023, attracted by its amenities and views but quickly faced numerous issues. Complaints include malfunctioning blinds, mouse infestations, and unreliable amenities like the hot tub. Many residents echo these frustrations, challenging the 'opulent' image projected by Brookfield Properties, the developer behind this complex of luxury towers. While the vision was to offer refined living along Greenpoint's waterfront, reality seems to differ, leaving some residents feeling deceived and dissatisfied despite the high rents they pay.
"It sucks," said Yusef Imani about his experience living in Eagle + West, despite the luxury aesthetics, citing issues like broken amenities and pests.
Residents at Eagle + West criticize the stark contrast between the promised luxury experience and the reality of persistent maintenance issues and deficiencies.
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