"These streets are full of zombies," said Emilio Morales, general manager of the landmark Opera House Hotel. "It has never been as bad as it is now."
The Hub is home to dozens of methadone clinics, addiction-treatment services, and needle-exchange programs. Locals are still awaiting a lasting City Hall response to their pleas for action.
Despite efforts like the opening of Roberto Clemente Plaza meant to uplift the area, locals say the surrounding chaos has overwhelmed the plaza almost immediately.
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