A mother, identified on TikTok as Elizabeth, expressed frustration after a restaurant refused to allow her to order a kids' meal for her daughter over the phone. The restaurant's policy was based on concerns that adults may be ordering children's meals to eat cheaper. Elizabeth and her husband were placing an order for two adult meals and one kids' meal when they faced this restriction. Many customers and employees reacted online, deeming the restaurant's rules unusual and unreasonable, especially since the parents had ordered adult entrees as well.
"So, I order it and they tell me that they don't take orders for kids' spaghetti and meatballs over the phone because they think it's adults buying the spaghetti and meatballs - kids' portion - and eating it themselves."
"No, it's not normal, especially if you're buying two adult entrées. I could see if somebody calls up and orders six kids' spaghettis twice a week and never orders an adult entré."
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