United Airlines is updating its mobile app to improve the travel experience for passengers with connecting flights. New features include real-time flight status, personalized gate directions, and layover tips all designed to streamline the connection process. This upgrade reflects United's strategic goal of enhancing customer journeys by optimizing access to critical travel information. Additionally, the app will provide visibility on their ConnectionSaver technology, which has saved millions of connections since its inception by holding flights for late arrivals, helping passengers navigate their travel more effectively.
"We know that giving people more information, in a transparent way, is key to not adding stress during their travels. The app will help travelers feel more at ease."
"This upgrade is part of United's larger strategy to improve the customer journey by giving travelers clearer, faster access to making it to their next flight."
Collection
[
|
...
]