"Every December, I take my family to Disneyland. On our most recent annual trip, we snagged some great dinner reservations and checked into our themed hotel with ease. This time, my granddaughter was finally tall enough to ride more attractions, like Space Mountain and Tiana's Bayou Adventure. Soon, though, I realized something: Although our group had never had so much fun at Disney, we'd also never spent so much time on our phones."
"I first started relying on my phone at Disney during a 2018 trip to the parks Our increased screen time wasn't due to texting or surfing the web - we were just managing our entire vacation on the My Disney Experience app. Though early versions of the app began making rounds in 2012, I didn't try it until a trip to Disney World in 2018."
"While at Animal Kingdom's Flame Tree Barbecue, I noticed several people just walking up to the counter and being handed food without ever waiting in the long line I'd been standing in. That's when my wife told me about mobile ordering, a new service Disney had rolled out just a few months prior. I was hungry, so I decided to give it a try."
Family visits to Disneyland and Disney World now rely heavily on the My Disney Experience app for logistics. Guests can check into themed hotels, load park tickets and room keys, skip lines, and place mobile food orders. Use of the app expanded in 2018, and mobile ordering allowed guests to bypass long queues and streamline pickups. Increased phone use during vacation is driven by managing rides, meals, and reservations rather than leisure browsing. The convenience of app-driven services makes the additional screen time feel acceptable to many visitors.
Read at Business Insider
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