Invisible UX Friction: A Substack Mobile Quirk That Tripped Me Up
Briefly

The positioning of the Send button in mobile commenting on Substack creates friction in the user experience, leading to accidental sends. The Send button sits on the left side of the input field, close to the typing area. Users with average thumb size may hit Send instead of correcting text. This disruption erodes trust and affects momentum in creative tasks, although users may not report these issues. Adhering to predictable patterns found in other messaging interfaces could improve usability.
During the mobile commenting process, the positioning of the Send button on the left side near the typing area caused multiple accidental sends, creating a disruptive experience.
This minor design oversight in the UI reflects fundamental design principles, as users expect the Send button to be on the right according to common interface patterns.
Read at Medium
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