"Let's say I don't fully trust the Trump Organization to be great stewards of my credit card information, so I used a virtual number provided by my bank. Once I'd handed over the virtual money, I got this message: "Thank you for your order of a Physical SIM, we'll ship next business day via First Class USPS mail, no separate tracking number will be sent.""
"Just what I was looking for with my wireless service: a sense of mystery! Fast-forward two weeks, and that SIM card is still on its way. My relationship with Trump Mobile's wireless service? Off to a rocky start. I'd be annoyed about it - if customer service hadn't been so gosh dang nice."
Signing up for Trump Mobile's wireless service felt clandestine and uncertain. A virtual card number was used to avoid sharing primary credit-card details. The order confirmation promised a physical SIM shipped next business day via First Class USPS with no separate tracking number. Despite that promise, more than two weeks passed and the SIM remained undelivered. The shipping method created opacity and uncertainty around delivery timing. The delay produced a rocky initial experience with the service, but interactions with customer support were unexpectedly pleasant and mitigated frustration. Travel during the expected delivery window added to the delivery difficulty.
Read at The Verge
Unable to calculate read time
Collection
[
|
...
]