The new gov.uk app is set to simplify government interactions for UK citizens aged 16 and over. Available for free, the app initially offers limited features, guiding users to existing government web pages rather than providing direct services. A more functional version, including a generative AI chatbot and tools for tracking benefits, will be rolled out later this year. The cabinet minister overseeing the app acknowledges that it is not fully developed yet, but emphasizes that it aims to streamline access to essential government services and notifications.
The gov.uk app, aimed at simplifying citizen interactions, will have limited functionality at launch, directing users to existing government pages instead of directly facilitating services.
While the app is intended to transform how citizens engage with the government, the cabinet minister admitted that its design and functionalities were not fully developed as hoped.
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