EE has been dealing with ongoing service disruptions, with hundreds of customers unable to make or receive calls in the last day. Earlier this week, a major outage impacted both mobile and landline services, leaving many users frustrated. An 84-year-old customer stressed the importance of daily calls to family, expressing dissatisfaction with the ongoing lack of service. BT apologized for the previous outage caused by a technical fault, and EE is now implementing enhanced monitoring to avoid future problems, though customers continue to report issues.
Hundreds of EE customers reported service issues over the last 24 hours, struggling to make or receive calls, adding to earlier disruptions this week.
An 84-year-old customer detailed her frustration over being unable to make vital daily calls during the service outage, highlighting the personal impact on users.
Customers expressed dissatisfaction with the response to the ongoing phone service issues, describing the prolonged lack of service as unacceptable and noting the absence of information.
BT confirmed that a technical fault affecting voice services led to earlier outages, and they are conducting enhanced monitoring to prevent future issues.
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