On July 31, riders on the 7:20 p.m. New Jersey Transit train were left trapped under the Hudson River for two hours due to a breakdown. After a fare increase, frustrations grew as NJ Transit blamed Amtrak for the power failure, while Amtrak countered that NJ Transit’s train was at fault. One spokesperson claimed NJ Transit operated nearly 700 trains daily with an 83% on-time performance, which commuters largely disputed, highlighting ongoing struggles with reliability.
Commuters are frustrated with NJ Transit, especially after a fare increase meant to address post-pandemic finances. For instance, one commuter shared a harrowing experience during a week of train cancellations in June, emphasizing how unanticipated delays can ruin travel plans. This unpredictability leads to significant changes in how people approach their commutes, with some now building in extra time due to issues that arise daily.
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